MEET THE TEAM
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Laura Harvey
COMPANY DIRECTOR - HOSPITALITY CONSULTANT
“I’m Laura, I look forward to sharing my passion for this dynamic industry and drawing from my experience to help you succeed with your hospitality business journey”.
With over 15 years of successful experience in the hospitality industry, Laura is a highly-qualified professional with a passion for delivering results. Her main goal is to help you achieve yours. Laura aims to help you improve your company’s performance across all areas of your business and particularly in terms of operations, profitability, business development, training, human resource management and marketing strategy. Laura also has a vast amount of expertise and qualifications in other business areas, such as food safety, learning and development, and leadership and management in the role of a Director.
Always ready to share her expertise and the rewarding proven strategies that she has applied in hospitality and business in general. Laura has been leading a successful career within the hospitality and food and beverage industry, gaining precious first-hand experience and achieving relevant qualifications. Laura is passionate about developing people as well as their business and feels this adds value to the services that her company offers.
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Diana Potora
BARISTA TRAINER & STORE OPENING SUPPORT
“I'm Diana, a passionate foodie and coffee geek.”
Diana carries out all of our barista training.
From the coffee growers' communities to the cup of coffee that we drink, I love it all, and I am so excited to be able to share as much as I know with you and your teams.
My love for coffee started in 2007 when I had my first role as a Barista at Costa Coffee, where I spent the next 10+ years building on my coffee geekiness and training teams as part of my numerous roles to make the best coffee to the greatest standards.
My favourite is a delicious flat white made with the most textured milk - melted ice cream comes to mind. Whether your customers love a perfectly poured espresso or a creamy cappuccino, we can help your team stand out and deliver the best coffee experience for them!
The Values We Stand For…
Personal & Professional Integrity.
We promise to always demonstrate personal and professional integrity.
Togetherness & Enthusiasm.
We promise to always work with togetherness and enthusiasm.
A No-nonsense Approach.
We always work with a no-nonsense approach offering simple achievable solutions aimed at delivering results.